Privacy Policy

Luna’s Tree Service

Last Updated: 12/4/2024

At Luna’s Tree Service, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any other details provided when requesting a service or contacting us.

• Service Details: Information about the type of tree services requested, including project specifics and preferences.

• Technical Information: Data such as your IP address, browser type, and website interaction when you visit our site.

2. How We Use Your Information

We use your information to:

• Provide and manage tree care services.

• Respond to inquiries and schedule appointments.

• Communicate updates, estimates, or invoices related to our services.

• Improve our website and customer experience.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it:

• With Service Providers: Third-party contractors who assist in delivering our services (e.g., payment processing, scheduling software).

• For Legal Compliance: If required by law or to protect our rights.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. Despite these measures, no system is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal information.

• Request corrections to your data.

• Request deletion of your data, subject to legal and operational obligations.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and track site usage. You can disable cookies in your browser settings, but this may limit certain functionalities.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Updates will be posted on this page with the revised date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Luna’s Tree Service

• Address: 50 Demeter St #4b, East Palo Alto, CA 94303

• Phone: (650) 485-1752

• Website: http://www.treeservicespaloalto.com

Your trust is important to us, and we are committed to protecting your privacy.